07311 398336 Open 7 days a week
07311 398336 Open 7 days a week

Frequently Asked Questions

Frequently asked questions.

Click on the questions on the right to find out more information.

Do I need a full monthly membership to use your facilities?

No. We welcome one off sessions, pre-paid session packs and full membership packages to suit everyone’s needs, budgets and time restrictions.

If you’re visiting the area for a limited period of time and would like to use our facilities, please sign up on our website and you can select one off sessions or a pre-paid session credit pack with no monthly fees.

How do I prepare for my first session? Anything I should know?

Please remember to bring a water bottle, and avoid eating 1-2 hours prior to your session.
If you’re using the Infrared Sauna, please remember to pack a large towel to sit on.

What to Wear:
For Infrared Sauna & Cryotherapy treatments:
Men: Wear a pair of shorts
Women: Sports Bra or Vest & shorts
For Vasper & Balkan Strength work outs:
Normal Workout clothes and trainers.

Can I wear metal or jewellery?

No. It is recommended that jewellery should be removed before your session

What is cryotherapy?

Cryotherapy is a fast and healthy process that accelerates the body’s natural recovery while improving overall wellbeing and energising the body. Cryotherapy is a dry, noninvasive, process that lowers a person’s skin temperature to 5ºC during a session of up to 180 seconds. Whilst inside our Cryotherapy Chamber, the body is enveloped by mist pulsating at a temperature of -110ºC.

Does Cryotherapy do the same as an ice bath?

Cryotherapy is a more advanced, efficient form of ice therapy: ice baths can last up to 20 minutes, are painful and damaging to the skin. Ice baths involve actual tissue-freezing that can cause stiffness and immobility.

In contrast, Cryotherapy lasts only 3 minutes, its not painful and does not freeze tissue. In fact, after a Cryotherapy session, mobility is improved, along with reduced inflammation and pain.

Cryotherapy tricks the brain into thinking it is hypothermic, which triggers its anti-inflammatory, analgesic and metabolic benefits.

Should I have this before or after exercise?

Either! Cryotherapy before exercise or a race/event will heighten both your physical and mental performance by improving blood flow and oxygenation, boosting the metabolic rate and activating adrenaline and endorphin release. You will have more energy, stamina and less pain.

Cryotherapy after athletic exertion will speed muscle healing, cell renewal and recovery while reducing inflammation and pain. Ideally, you should utilise cryotherapy both before and after important athletic events.

Some experts recommend engaging in 5 minutes of light exercise post-cryotherapy treatment. This will stabilise your body’s temperature as well as promote vasodilatation (expansion of the body’s blood vessels). Movement will induce more rapid vasodilatation of the vessels and capillaries and can extend the period of analgesia as well as feelings of well-being.

Can cryotherapy speed up recovery?

Absolutely. Depending on the severity of your injury, recovery times will vary, but most assuredly will be improved. Our team are happy to assist you plan and execute your recovery programme with our facilities.

I’m pregnant, can I have whole body cryotherapy?

Cryotherapy is not suitable for pregnant women, but after the baby is born let us help you get back on track!

How safe is whole body cryotherapy?

You will have the safest experience possible at The F.I.T Partnership. We’ve taken great measures implementing advanced technology for client safety. In fact, no other equipment on the planet is as safe! Our Cryotherapy Chambers have multiple safety features. A session can be terminated by you, by the The F.I.T Partnership certified operator and even automatically.

Designed by our brilliant engineers, an ultrasonic sensor will trigger an immediate stop and open the cabin door automatically releasing all the vapour from within the cabin should your head go below the top rim even for just a few seconds. For additional safety, protective gloves, socks, undergarments, and slippers are worn to protect sensitive areas. During a session, your head remains above the top rim of the cabin to allow constant communication with the certified operator.

How often should I have whole body cryotherapy?

We recommend eight sessions during the first two weeks to allow the body to adjust and realise new habits; thereafter an effective regiment would be 3 sessions a week. No more than twice a day if you are in heavy training or rehab. A regiment of two or three times a week is generally adequate for most.

Will I feel claustrophobic in the Cryotherapy Chamber?

You shouldn’t, there is plenty of space inside, and a member of the team will be right outside. Additionally, the door is never locked – so that if you feel the need to leave the chamber early, you can.  

A member of our team will always be present to help and guide you.

Can people under the age of 18 use the Cryotherapy chamber?

Yes, with parental consent. If you are under the age of 18 years, your parent or guardian must be present at your session, no exceptions.

I need to cancel by booking/session

Unable to attend your booking/Need to Cancel
Cancellation policy: up to 24 before session – free of charge.
Late cancellation or No Show: £5 surcharge.
Cancel on the app or send a Whatsapp message to: +447311398336

Is it safe to wear contact lenses during my Cryotherapy sessions?

Yes it is completely safe to wear your contact lenses; you might want to bring eye drops for after the treatment just to freshen up dry eyes.

Do you offer Gift Cards?

Yes, we do! We offer a range of different options for you to purchase as a gift for someone.

Gift cards are valid for 3 months from date of sending.

See all Gift Card options here

I've recently had a tattoo, can i use the Sauna/Cryotherapy Chamber?

Infrared Sauna:

You should refrain from sauna use until your new tattoo is fully healed. Simply as the excessive sweating, excessive moisture, and enormous heat can have some negative effects on the healing of your skin cells and, in the worst case, cause infections or scar tissue on new tattoos.


It is recommended you wait a month before you start (or resume) Cryotherapy sessions after a new tattoo.